19 Aug 2018 
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Domain Services based on Opensrs (9) Domains with services.webservio.net (8)
(opensrs system) I do not know my domain username and password. What should I do?I received an email from Webservio telling me that my domain is about to expire. What should I do?Does domain registration come with a website?I registered my domain name recently but when I do a WhoIs, it shows that the domain is not registered. Why is that?I registered a domain name. Who is the owner of the domain?How do I manage my domain (opensrs)more topics I received an email from Webservio telling me that my domain is about to expire. What should I do?Do my nameserver listings change when I transfer my domain name to Webservio?I registered a domain name. Who is the owner of the domain?My domain is registered with another registrar. Can I move/transfer it to Webservio?How can a domain ownership change from a customer to another?How do I register a new domain?more topics
 Articles
 How can I ensure successful transfers from Network Solutions?
 If you are transferring from Network Solutions, Inc. (NSI), here are some tips to help ensure your transfer is successful.1) After you approve Webservio's confirmation email, you will also receive a confirmation message from NSI.2) NSI will send their confirmation email to the email address you gave them when you registered your name with them. If you do not get an email from them within 24 hours of approving ours, you can contact their customer support department to find out where they are sending their email: http://www.networksolutions.com/contact/index.jsp3) If they are sending to an outdated email address, update* the address with them.*Here is a link to NSI's FAQ regarding updating customer information: 
 How can I get users to my website when they type in a different domain name?
 Domain forwarding links your domain name to any web address, putting your domain name to immediate use. When using a domain name for a web site, we can forward people typing in www.your-name.com to your actual web site, wherever that may be.For example, if Example company has a free web site at http://www.aol.com/members/pages/Example/index.html, then Webservio can set up www.example.com to point to that web page.It is like call forwarding on your phone. A visitor just knows that they are at your web site, and it is invisible to them how they got there.If you want the web address in the address bar to remain www.your-name.com, please refer to domain aliasing.
 What is domain aliasing?
 Domain aliasing allows a user to type a web address into a web browser to pull up an already established website.  For example, you may have a website at www.mywebsite.com.  You also bought the domain name myotherwebsite.com.  When you alias myotherwebsite.com, users will type in www.myotherwebsite.com into their web browser (i.e. Internet Explorer) and the website at www.mywebsite.com will come up while www.myotherwebsite.com displays in the address bar.  If a domain is forwarded, the web address in the address bar will change to the web address of the hosted website.  (If you type www.myotherwebsite.com into the address bar, the website at www.mywebsite.com will display and show www.mywebsite.com in the address bar.)
 What is domain forwarding?
 Domain forwarding links your domain name to any web address, putting your domain name to immediate use. When using a domain name for a web site, we can forward people typing in www.your-name.com to your actual web site, wherever that may be. For example, if Example company has a free web site at http://www.aol.com/members/pages/Example/index.html, then Webservio can set up www.example.com to point to that web page.It is like call forwarding on your phone. A visitor just knows that they are at your web site, and it is invisible to them how they got there. If you want the web address in the address bar to remain www.your-name.com, please refer to domain aliasing.
 What is a registrar lock? How do I unlock my domain?
  Registrar lock means that the domain name may not be transferred to a different registrar and changes cannot be made.If your domain is registered with Webservio, you can unlock your domain at any time. The procedures for each system are below. If you are not sure which system to use, please review the article: Which system do I use to manage my domain registered with Webservio?Unlock a Domain via Webservio BillingLog into your account at https://bi
 What factors could prevent or delay a registrar transfer?
 Do you own the domain, or have you made arrangements with the admin contact to approve the transfer?Is the admin contact email address valid?Has the domain been registered for longer than 60 days? (There is a mandatory waiting period for potential domain disputes)Is the domain expired or past due at the current registrar? Although we allow expired domains to be transferred away, most registrars do not.Has the domain been locked at the previous registrar? If so, please unlock the domain before initiating the transfer. Some registrars have added their own confirmation requirements for transfers away from
 What happens when a domain expires?
 Expired domains will be held for a grace period defined by the registry.For .com, .net, .org, .info, .biz, .us, .name, and .cc the grace period is 40 days.During the grace period, all associated services will cease working until the name is renewed (if and when this happens). Additionally, name server/DNS changes will not be possible.
 What is the .com and .net redemption period?
  The redemption period is a 30-day, registry-imposed hold period for domains that occurs after Webservio has instructed the registry that the domain should be dropped. Domains will have reached the REDEMPTION PERIOD state if they have been EXPIRED for at least 40 days, have NOT been renewed by the owner, and the drop domain process has run. Normally, domains would be deleted at this point, but the REDEMPTION PERIOD provides the owner with one last chance to recover the domain before it is dropped and potentially re-registered by a new owner.The redemption process is costly, both in fees ($120 USD) and in effort. Registrants should be discouraged from using the redemption period and encouraged to renew domains before
 How do I ensure successful transfers from GoDaddy?
 If you are transferring from GoDaddy.com, here are some tips to help ensure your transfer is successful.1) After you approve Webservio's confirmation email, you will also receive a confirmation message from GoDaddy.com.2) GoDaddy will send their confirmation email to 'AdminContactVariable.'3) You will have 72 hours to approve the email that GoDaddy sends you.4) For .biz, .info or .org domains you must contact GoDaddy.com to obtain your Authcode for the domain (needed for transfer). https://www.godaddy.com/gdshop/support.aspNote: 45/60 Day Holds: o If a domain is transferred to GoDaddy, they will put a transfer hold on the domain for 60 days. o If there has been an ownership change, the domain cannot be transferred for 60
 How do I ensure successful transfers from Register.com?
 If you are transferring from Register.com, Inc., here are some tips to help ensure your transfer is successful.1) After you approve Webservio's confirmation email, you will also receive a confirmation message from Register.com.2) Register.com will send their confirmation email to 'AdminContactVariable.'3) You will have 72 hours to approve the email that Register.com sends you.4) For .biz, .info or .org domains, you must contact Register.com to obtain your Authcode for the domain (needed for transfer). http://www.register.com/contact_us_bridge.cgi?cmp=IL9691
 Once an expired domain has been renewed, how long does it take for the services to begin working again?
 Assuming that the domain DNS and hosts are still in place, the domain will begin working within 48 hours of its renewal. We put the domain back into the root immediately, the delay is caused by propagation out from the root.
 Can transferring a domain to Webservio cause any downtime?
 No. Changing the registrar entry for your domain on the root servers is immediate, and is not much different than changing contact information or nameserver entries (except that it can only be done by a registrar under certain circumstances). Nameserver entries are the only thing really critical to your domain pointing where it should. When you transfer a domain to us, the nameserver entries cannot be changed until the transfer is completed.
 How do I get the authcode to transfer my domain?
  A transfer authorization code a.k.a. EPP code is required when transferring any domain name from one registrar to another. The transfer authorization code is created at the time of registration and can be obtained from the current registrar for the domain.If you have a domain registered through Webservio, you can obtain this code at any time. The procedures for each system are below. If you are not sure which system to use, please review the article: Which system do I use to manage my domain registered with Webservio?***The authcode will be emailed to the Admin Contact on file for the domain. Before requesting the code, make sure that this is an email address you have access to. To change this address, refer to:
 What is a domain name?
 A domain name is a customized address on the Internet. It is similar to a telephone number. When a visitor is typing in your domain name, they are looking to find you. With your own domain name, you can receive email at your name. For example, if you registered the domain name abctrading.com, you could have an email address of you@abctrading.com.
 I received a letter from Domain Registry of America saying my domain is expiring and I need to renew? What should I do?
 If your domain was registered with Domain Registry of America, then please contact their support. However, if you registered your domain with Webservio but received such a notice from Domain Registry of America, then please ignore them. Domain Registry of America has been known to use deceptive tactics to transfer domains from unsuspecting customers. While they mention that the letter is for renewal, what they are actually doing is trying to transfer the domain.
 What is the maximum number of characters that my domain name can contain?
 A domain name may have a maximum of 63 characters (letters, numbers, dashes) plus 4 characters for the extension such as .com. This allows a domain name (including the extension) to contain a maximum of 67 characters.
 I registered a domain name. Who is the owner of the domain?
  When you are registering the domain, our site asks for the owner information during the checkout. The contact information entered here during this phase is deemed the owner contact. That is why it is very important that the correct information be provided. Webservio does not have any connection to the ownership of the domain since we only provision it.
 How do I transfer my domain from Infinity (Enom) to Webservio?
  To successfully transfer your domain, use the following procedure:1. Ensure your domain is eligible for transfer by reviewing this article: http://domains.webservio.net/kb/servlet/KBServlet/faq491.html2. Log in to your Infinity Billing account at: https://www.infinitywebhosts.com/billing/clientarea.php3. At the top of the page, click on Domains > My Domains.4. Select the checkbox next to the domains you wish to transfer.5. Under the Bulk Management Actions dropdown, select Registrar Lock Status and click Go.6. Click to Disable Registrar Lock.7. Go back to the My Domains page. Click the green arrow icon to manage the domain.8. At the bottom of the page, under Management Tools, click Get EPP Code. Repeat st
 How do I modify my computer's hosts file?
  Microsoft Windows1. Go to Start > Programs > Accessories2. Right click on Notepad and select Run As...3. Select to run the program as Administrator.4. Open My Computer.5. Navigate to Windows > system32 > drivers > etcSometimes it may show a notice saying the files are hidden. Click to show the files.6. In the etc folder, open the 'hosts' file using Notepad.7. On a new line, enter the IP and hostname that you want to create an entry for. Such as:184.12.34.567  example.comNote: Entering example.com will NOT direct www.example.com to that IP. To do that, you would need to make another entry such as:184.12.34.567 www.example.com8. Click Save.9. To check that the hosts file has been modified correctly, you will need to ping the hostname:10. Go to Start > Run...
 How to register a new domain through the Webservio Billing Portal
  Once you have decided on the domain(s) you would like to register, you may use the following steps to purchase the domain through your existing account in the Webservio Billing Portal. If you are only registering the domain(s) and do not need any additional services at this time:Log into your account.On the right sidebar, click Order.Select Domain Registration from the dropdown menu.Type in the domain name you would like to register and select the applicable extension from the dropdown menu. Click Check Availability.Select the domain or domains you would like to purchase. Click Add to Cart.Change the name server records if needed or leave the default. Click Update Cart.
 Which system do I use to manage my domain registered with Webservio?
 Webservio has three different systems for domain management:A.  For most domains, you can access domain management tools via https://billing.webservio.netB.  If your domain is registered through services.webservio.net, you can access domain management tools via http://services.webservio.netC.  If your domain is on the legacy OpenSRS system, you can access domain management tools via https://manage.opensrs.netWhat if I don't know which system to use?Go to https://whois.comAt the top right, enter your domain name and click the
 How do I change the contact information for my domain?
 Every domain name must have a Registrant, Billing Contact, Admin Contact, and Technical Contact. These can be the same person or different. It is recommended to use email addresses that DO NOT utilize the registered domain name. This is especially important for the Admin Contact and Registrant since these are the contacts most often used to confirm domain renewal, transfer, and other changes. For example, if your domain expired and the contact email was at the same domain name, you would not be able to receive emails related to the renewal of the domain since your email account would not work as long as the domain was expired. If you have a domain registered through Webservio, you can update the contact information at any time. The procedures for each system are below. If you are not sure which system to use, please review the article:
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