| (opensrs system) I do not know my domain username and password. What should I do? | |
| If your registrant is Opensrs and you forgot the domain username/password, then please submit a ticket by clicking here. The domain login information can ONLY be sent to the admin contact of the domain. You can find this information by using our WhoIs utility at DNSgoodies.com. |
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| I received an email from Webservio telling me that my domain is about to expire. What should I do? | |
| You need to renew your domain. To renew your domain, please visit http://www.webservio.net/domainservices/renewdomain.html for the most recent/updated instructions. |
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| Does domain registration come with a website? | |
| No. Domain registration service is only provided to register your choice of domain name if that name is available. To be able to use your domain for your website and/or emails, please visit our hosting section. |
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| I registered my domain name recently but when I do a WhoIs, it shows that the domain is not registered. Why is that? | |
| Our domain registration process provisions registered domains within a matter of minutes. However, WhoIs databases take some time to update their database and this is why the domain status shows as un-registered during the initial period. |
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| I registered a domain name. Who is the owner of the domain? | |
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When you are registering the domain, our site asks for the owner information during the checkout. The contact information entered here during this phase is deemed the owner contact. That is why it is very important that the correct information be provided. Webservio does not have any connection to the ownership of the domain since we only provision it.
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| How do I manage my domain (opensrs) | |
| https://manage.opensrs.net/If you do not have your profile username/password please create a request ticket at http://support.webservio.com. Onceyou do so we request the registrar (opensrs) which they will send your the information by email to the administrative contact's email account. **** Important note: all info can be sent to admin contact only so do not ask for exceptions as it is not under our control!
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| How do I transfer my domain from OpenSRS (TuCows) to services.webservio.net? | |
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Webservio is phasing out the OpenSRS system and encourage all our shared
hosting and domain registration only customers currently on that system
to move to our newer system at services.webservio.net. For a more
complete explanation of why, you may view this page: http://webservio.net/domainservices/disclaimer.htmlTo successfully transfer your domain, use the following procedure:1. Ensure your domain is eligible for transfer by reviewing this article: http://domains.webservio.net/kb/servlet/KBServlet/faq491.html2. Log in to your OpenSRS account at: https://manage.opensrs.net3. Click on Domain Extras.4. Copy the Domain Authorization Code. |
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| Which system do I use to manage my domain registered with Webservio? | |
| Webservio has three different systems for domain management:A. For most domains, you can access domain management tools via https://billing.webservio.netB. If your domain is registered through services.webservio.net, you can access domain management tools via http://services.webservio.netC. If your domain is on the legacy OpenSRS system, you can access domain management tools via https://manage.opensrs.netWhat if I don't know which system to use?Go to https://whois.comAt the top right, enter your domain name and click the |
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| How do I change the contact information for my domain? | |
| Every domain name must have a Registrant, Billing Contact, Admin Contact, and Technical Contact. These can be the same person or different. It is recommended to use email addresses that DO NOT utilize the registered domain name. This is especially important for the Admin Contact and Registrant since these are the contacts most often used to confirm domain renewal, transfer, and other changes. For example, if your domain expired and the contact email was at the same domain name, you would not be able to receive emails related to the renewal of the domain since your email account would not work as long as the domain was expired. If you have a domain registered through Webservio, you can update the contact information at any time. The procedures for each system are below. If you are not sure which system to use, please review the article: |
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