 |
|
 |
Knowledgebase Categories |
|
|
| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
|
| |
 | Articles |  |
|
 | What is an email header? | |
|
The email header is the information that travels with every email, containing details about the sender, route and receiver. It is like a flight ticket: it can tell you who booked it (who sent the email), the departure information (when the email was sent), the route (from where it was sent and how did it arrive to you) and arrival details (who is the receiver and when it was received). As when you would book a flight ticket with a false identity, the same goes for emails: the sender can partially fake these details, pretending that the email was sent from a different account (common practice for spammers or viruses).
|
|
|
| How do I view an email header ? | |
| It depends on your email client. Here is a comprehensive list
of email client programs and methods to see the email headers. We have
posted the steps for Outlook 2007 and Outlook Express below for your
convenience.[A]Microsoft Outlook 2007 users:Open the email message.Under the Message tab, in the Options group, click on the Dialog Box Launcher icon.In the Message Options dialog box, the headers appear in the Internet headers box.[B]Outlook Express users:Double click on the spam message |
|
|
| How do I import my contacts from Outlook to my Email Continuity or Izzymail account? | |
| If you can export your contacts from Outlook to a .vcard file, you can import that file to the Email Continuity or IzzyMail Address Book. Here is an example of a few entries in a .vcard file:
BEGIN:VCARDVERSION:2.1N:Lastname;Firstname;;;FN:Firstname LastnameEMAIL;INTERNET:firstnamelastname@domain.comNOTE:id: cn=Firstname lastname,mail=firstnamelastname@domain.comEND:VCARDBEGIN:VCARDVERSION:2.1EMAIL;INTERNET:jd@domain.comNOTE:id: mail=jd@domain.comFN:jd@domain.comEND:VCARD
Once the .vcard file is created, log into your web-based email account.
Select "Address Book" from the top-right navigation
Select the import icon from the top left navigation. (This icon looks like a Rolodex card with a green up arrow.)
Click "Browse" and navigate the the .vcard file created above.
Click "Import"
When the import is |
|
|
| What are the port settings used to setup a StrataMail or Email Continuity email account? | |
|
Use the following port settings when configuring your email account in your email client (Outlook, Thunderbird, etc.) or phone/mobile device. SSL-based Ports This is the recommended configuration for Webservio services.SMTP SSL 465
POP3 SSL 995
IMAP SSL 993
Traditional Ports
SMTP 25 (mostly blocked to public network to prevent spammers from sending emails directly with port 26 being used instead)
POP3 110
IMAP 143
|
|
|
| How to take a backup of emails within your email client | |
| Outlook 2013:http://office.microsoft.com/en-in/outlook-help/export-or-back-up-messages-calendar-tasks-and-contacts-HA102809683.aspxOutlook 2010:http://office.microsoft.com/en-in/outlook-help/export-outlook-items-to-an-outlook-data-filepst-HA102534110.aspxOutlook 2007:http://office.microsoft.com/en-in/outlook-help/export-outlook-items-to-a-personal-folders-filepst-HA102538007.aspxApple mail: Extracted from: http://support.apple.com/kb/ht2980#mailTo manually back up Mail messages (emails)To back up entire mailboxes (where Mail stores messages), such as your Inbox, follow these steps:1. Quit Mail if it's open.2. From the Finder's Go menu, choose Home.3. Open the Library folder.4. Copy the folder "Mail" to your backup location, such as a different volume or burnable disc.Important: |
|
|
| Bulk User Creation | |
|
1.2 File Syntax
The file consists of a list of e-mail addresses or users line by line seperated
by spaces or tabs. The file format can either be unix or a ms-dos format.
Comments are denoted by a '#' character they CANNOT be on the same line
.
There are three types of data that can be imported:
Regular E-mail Users (see section
1.2.1)
User ALiases (Aliases of an E-mail User)
(see section 1.2.2)
Alias forwarded to Aliases and E-mail
users (see section 1.2.3)
The sequence of processing the enteies are as followed. It is very important
that the sequence of creation is followed:
A. Regular E-mail Users
B. User ALiases ( |
|
|
| Bulk User Creation - text1.txt file | |
| ## Example of valid entries for Bulk User Creation:# Main Domain in this example:spoolmail.com # Alias Domain in this example:postini-solutions.com # Default Password in this example is password123# # # 1.2.1 Regular E-mail Users:# username@domainname.com password john@spoolmail.com john123# username password # The following entry will add the user under the default domain.kathy kathy123 # username # The following entry will add the user under the default domain and def pass.test## # 1.2.2 Alias to an E-mail User:#The following accounts will be configured as aliases to this user: john@spoolmail.com john.wayne@postini-solutions.com,jwayne@spoolmail.com,jwayne@postini-solutions.com #The following entries are valid as well:john accounting@spoolmail.com,ap@spoolmail.com,accounting@postini-solutions.com## 1.2.3 Alias forwarded to Aliases and |
|
|
| How to create a distribution list in IzzyMail | |
| Directories and Groups
The leftmost pane displays a list of address directories and contact groups within each of the directories.
Depending on your server configuration and installed plugins you might see multiple directories but there’s at
least one directory which contains your personal contacts.
Contact groups are handy to organize your contacts. They can also be selected when composing an email message and will
enter all members as a recipient. Groups will also appear in the auto-completion list
when you start typing in the recipient field. A contact can be assigned to multiple groups.
Click a directory or a group in the list to show the contained contacts in the list on the right.
The currently selected directory or group is highlighted in the list.
Create a Contact Group
In order to create a new contact group, first select the directory you want the |
|
|
| How to setup an IzzyMail email account on mobile device or cell phone | |
|
OVERVIEW:
The following article will guide you through configuring your email
on an Android device, iOS device, Blackberry device, Windows Mobile
etc.,
REQU |
|
|
| How to Add IMAP Account to Outlook 2016/2019 | |
|
Use advanced setup to add a POP or IMAP email account in Outlook for WindowsIf you need to enter specific values for incoming and outgoing server names, port numbers, or SSL settings, you can use Outlook's advanced setup option. You can use these instructions to add a POP or IMAP account to Outlook. |
|
|
|
|
|
|
|
|
|
|
|
