 | McAfee Archive Search - Guidelines and Best Practices | |
 | Best Practices:Narrow search results by completing as many fields as possible. This will return search results that match all of the values given and can be extremely helpful when searching large archivesCombine additional fields with a Message Text search to filter the results in a "Phrase," "Any Word," or "All Words" search.You can not use wildcards when selecting "Phrase"For option definitions, click "Help" in the interfaceGeneral RulesLeading wildcards are ignored (*rchive) or (?ome) when performing a phrase search but are allowed on word searchesTrailing wildcards are allowed (archi*) or (racin?)Trailing wildcards in front of tokens are allowed. “p*@archive” might return paul@archive.com, pat@archive.org and pam@archive.netMultiple terms in a single field (where supported) can be separated by a spaceFrom and R |
|
|
| Is there an Outlook add-in for McAfee Archive? | |
| Yes. Please visit the downloads section of this portal to find the free file. The requirements are listed below:Supports Microsoft Outlook 2003, 2007, and 2010Windows XP (32 bit only), Windows Vista (32 and 64 bit), and Windows 7 (32 and 64 bit)The first time a search is run, the user is prompted to enter their authentication credentials. This authentication process is performed once.The Outlook Add-in limits the number of search results to 1,000 matches. When a search returns more than 1,000 matches, the most recent messages are displayed in top to bottom order within the Archive Search Results folder.If you need to view an unlimited number of messages, sign into the McAfee Portal and perform the search.
|
|
|
| What are the McAfee IP ranges for possible firewall and/or server settings? | |
| Preferred SettingIf your firewall solution accepts Classless Inter-Domain Routing (CIDR) and can support Class 8 C notation please include the following: |
|
|
| Why is my Exchange server experiencing delivery delays from McAfee? | |
| If McAfee's message audit lists the message as "Queued," check your Exchange server log files for the message. If the message is not listed in the log files and you are running Exchange 2010 or Exchange 2013, the issue may be caused by back pressure features. Please read the following articles for more information:Exchange 2013 - http://technet.microsoft.com/en-us/library/bb201658.aspxExchange 2010 - http://technet.microsoft.com/en-us/library/bb201658%28v=exchg.141%29.aspx
|
|
|
| McAfee is blocking emails from gmail and yahoo. What can I do to resolve this issue? | |
| The McAfee filtering system is a much more stringent filter than most by default. There are several things you can do to alleviate this issue.You can take any or all of the following steps:- Add the sending domain to the domain-level sender allow list in the default inbound filtering policy - Select Email Protection>>Policies>>Default Inbound>>Edit - Select Allow/Deny tab >> Sender Allow sub tab and add domains accordingly- Adjust the default inbound filtering policy - Select Email Protection>>Policies>>Default Inbound>>Edit - Select Spam tab and update the settings accordingly- Supply all of the following information to us and we'll investigate to determine exactly which McAfee filter is blocking the message and adjust the filtering settings for you accordingly. o Email address of the sendero Email address of the intended recipient |
|
|
| Why is McAfee blocking valid emails? | |
| McAfee
SaaS Email Protection service will block (or quarantine depending upon
service settings) any mail that scores as “probable spam” unless that
sender’s domain or e-mail address is on one of the available Sender
Allow Lists within the service – either domain or user-level.
In some cases email from an otherwise trusted sender may be blocked with a variation of a 554 error or quarantined.
If a sender
receives a 554 error on a message that is being sent directly to a
McAfee SaaS customer (not a reply or a forwarded message), it is
probable that the se |
|
|
| McAfee SaaS - Outbound Filtering - SPF Records | |
| If you are using the McAfee SaaS outbound filtering service and have a need for an SPF record on your domain, please use the record below as a starting point.While all environments are different and you may require additional tokens, this record will authorize McAfee to send on behalf of your domain.v=spf1 ptr include:mxlogic.net ~allThis should be placed in a TXT record within your DNS. The example above will include all McAfee SaaS IP addresses as they exist or may change in the future. The tilde (~) can be changed to a dash (-) if you wish to inform recipients that invalid senders should be blocked.If you already have an SPF record set up for your domain, you can simply add the statement “include:mxlogic.net” to the end of the SPF record, before the “all” token.For example; if your current SPF record is this:v=spf1 a ptr mx ip4:192.168.1.1 ~allYou would update it so that it reads as fol |
|
|
