 | What are the EdgeWave IP ranges? | |
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The Edgewave IP ranges for possible firewall and/or server settings are:Format - CIDR Range:208.80.200.0/21Subnet Mask - 255.255.248.0Format - Non-CIDR Range:208.80.200.0 - 208.80.207.255
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| How to view domain-wide quarantine in Edgewave ePrism | |
| To view the domain-wide quarantine in Edgewave ePrism:Login to the Edgewave portal as an administratorGo to Reports>>Advanced ReportsSpecify the domain nameClick on ActionsUncheck the box for ALL and check the box for QuarantineClick RunFrom the generated report, you can release individual emails from the quarantine as needed. |
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| How can I view Spam Digest delivery reports? | |
| Login as an administratorSelect Reports/Advanced Report from the top right navigationSelect CategoriesDeselect "All" and select "Digest"Select Time/DateEnter dates as needed for the desired timeframeClick "Run" |
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| How To Report Spam To Edgewave | |
| How do I submit a spam sample to improve my Edgewave spam filter?
The easiest way is to download Edgewave's
Report Spam Plug-in for Outlook and you can just click a button in the
rare instance any spam leaks through. You won’t need it often, but it
makes your users feel good to be involved in the process of eliminating
spam!
> Click here to install the Report Spam Plug-in for Outlook
Only samples sent as RFC-2822 attachments can be processed; samples
in other formats will not be processed. Email spam samples to: spam@edgewave.com. Spam samples sent to spam@edgewave.com as
RFC-2822 attachme |
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