21 Jun 2024 
Support Center » Knowledgebase » How to Enable support for TLS 1.0 using Firefox Web Browser
 How to Enable support for TLS 1.0 using Firefox Web Browser
The old version of our email server IzzyMail was implemented based on TLS 1.0 a few years. Our new version (Stratamail) is based on the current new version of TLS.

You can always contact our support engineering about upgrading to StrataMail. However the upgrade means a new system and not upgrading the existing IzzyMail.

In case you need web access to your IzzyMail systems for webmail or admin you may encounter an error:

Many browsers have changed the way they interact with Transport Layer Security.  here's the workaround for Firefox browsers:

Explanation of TLS versions:

How to get around it is to do the following:
In Firefox browser, instead of typing a url type:
and then follow the screen shots provided for you to change the existing value for security.tls.version.min to 1

***** A note: Once you are finished with the email admin area, you may want to set the value of security.tls.version.min back to what it was.

Article Details
Article ID: 353
Created On: 17 Feb 2023 1:18 PM

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