SpamWeeder Premium Upgrade Instructions for Continuous Spam/Virus Filtering - Powered by Kayako SupportSuite Help Desk Software

Update your primary mail server and/or firewall settings to accept messages from the new SpamWeeder Premium Cloud service.

Login to the new SpamWeeder Premium Cloud service as an administrator and update your admin password.

URL - https://cloudportal1.mailshelter.com
Admin Username & Password - This has been set according to your original Email Security Service technical support sheet. Please review the Migration Details in your Service Notification email. Your SpamWeeder Premium Admin username and password are listed in the SpamWeeder Premium Cloud Admin Access section. Optionally, you may login to our online support portal at: https://support.webservio.net to review your ticket history and retrieve your original SpamWeeder Premium Admin access information.

Instruct all users to login to the new SpamWeeder Premium Cloud service as end-users and update their passwords.

URL - https://cloudportal1.mailshelter.com
Username - full email address
Temporary Password - Please review the Migration Details in your Service Notification email. Your SpamWeeder Premium username and password are listed in the SpamWeeder Premium Cloud End User Access section.

If you have outbound filtering enabled, update your SMTP Connector and SPF records according to this article:

Register for a username and password here: https://support.webservio.net/index.php?_m=core&_a=register
Already have an account, but are having problems logging in? Enter the email address you use for communicating with Webservio engineers in the login box and click "Lost Password"
Still having issues? Send an email to: support@webservio.com