04 Dec 2022 
Support Center » Knowledgebase » SpamWeeder Premium Upgrade Instructions for Continuous Spam/Virus Filtering
 SpamWeeder Premium Upgrade Instructions for Continuous Spam/Virus Filtering
Article SpamWeeder Premium Upgrade Instructions for Email Security - Continuous Spam/Virus Filtering
  1. Update your primary mail server and/or firewall settings to accept messages from the new SpamWeeder Premium Cloud service.
  2. Update your domain's MX records.
    • Login to your DNS hosting provider
    • REPLACE the existing mx1-mx4.mailshelter.com MX records with:
      • mxc1.mailshelter.com
      • mxc2.mailshelter.com
      • mxc3.mailshelter.com
      • mxc4.mailshelter.com
    • Be sure to keep the MX priorities the same.
      • For example, if your current MX records are similar to:
        • 10 mx1.mailshelter.com
        • 20 mx2.mailshelter.com
        • 30 mx3.mailshelter.com
        • 40 mx4.mailshelter.com
      • Your updated MX records should be similar to:
        • 10 mxc1.mailshelter.com
        • 20 mxc2.mailshelter.com
        • 30 mxc3.mailshelter.com
        • 40 mxc4.mailshelter.com
  3. Login to the new SpamWeeder Premium Cloud service as an administrator and update your admin password.
    • URL - https://cloudportal1.mailshelter.com
    • Admin Username & Password - This has been set according to your original Email Security Service technical support sheet.  Please review the Migration Details in your Service Notification email.  Your SpamWeeder Premium Admin username and password are listed in the SpamWeeder Premium Cloud Admin Access section. Optionally, you may login to our online support portal at:  https://support.webservio.net to review your ticket history and retrieve your original SpamWeeder Premium Admin access information.
  4. Instruct all users to login to the new SpamWeeder Premium Cloud service as end-users and update their passwords.
    • URL - https://cloudportal1.mailshelter.com
    • Username - full email address
    • Temporary Password - Please review the Migration Details in your Service Notification email.  Your SpamWeeder Premium username and password are listed in the SpamWeeder Premium Cloud End User Access section.
  5. If you have outbound filtering enabled, update your SMTP Connector and SPF records according to this article:
  6. Need access to https://support.webservio.net?


Article Details
Article ID: 347
Created On: 31 Mar 2021 8:46 PM

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