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SpamWeeder Premium Upgrade Instructions for Mailbagging and/or Email Continuity Clients
SpamWeeder Premium Upgrade Instructions for Mailbagging and/or Email Continuity Clients
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SpamWeeder Premium Upgrade Instructions for
Mailbagging and/or Email Continuity Clients
Complete the following by 4/30/21:
Add the list of IP's found in this knowledgebase article to the allowed IPs in your firewall and/or mail server settings:
What are the SpamWeeder Premium IP ranges for my firewall or server settings
?
REPLACE the existing mx1-mx4.mailshelter.com MX records within your domain(s)' DNS hosting to point to:
mxc1.mailshelter.com
mxc2.mailshelter.com
mxc3.mailshelter.com
mxc4.mailshelter.com
Be sure to keep the MX priorities the same.
For example, if your current MX records are similar to:
10 mail.yourdomain.com
20 mx1.mailshelter.com
30 mx2.mailshelter.com
40 mx3.mailshelter.com
50 mx4.mailshelter.com
Your updated MX records should be similar to:
10 mail.yourdomain.com
20 mxc1.mailshelter.com
30 mxc2.mailshelter.com
40 mxc3.mailshelter.com
50 mxc4.mailshelter.com
If you have an administrator account for SpamWeeder Premium, please login here:
URL
-
https://cloudportal1.mailshelter.com
Username & Password
- This has been set according to your original Email Disaster Recovery Service technical support. Please review the Migration Details in your Service Notification email. Your SpamWeeder Premium Admin username and password are listed in the SpamWeeder Premium Cloud Admin Access section. Optionally, you may login to our online support portal at:
https://support.webservio.net
to review your ticket history and retrieve your original SpamWeeder Premium Admin access information.
Create a support ticket at
https://support.webservio.net
and we'll send some test messages through your Email Disaster Recovery service to ensure bagged message delivery to your primary mail server and/or email continuity accounts. Please enter ticket subject:
Your Company Name - SpamWeeder Premium Cloud Upgrade - Service Check
Need access to
https://support.webservio.net
?
Register for a username and password here:
https://support.webservio.net/index.php?_m=core&_a=register
Already have an account, but are having problems logging in? Enter the email address you use for communicating with Webservio engineers in the login box and click "Lost Password"
Still having issues? Send an email to:
support@webservio.com
Article Details
Article ID:
345
Created On:
23 Mar 2021 5:43 PM
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