When you remove an email user from your email configurations, please remember to remove the user from the Postini portal as well by following these steps so you are no longer accounted for this user*:
Deleting a user permanently deletes its Quarantine and all messages in it. Before deleting a user, you might want to review their Quarantine and deliver any potentially legitimate messages to the user’s Inbox.
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On the Add, Delete, and Move Users page, enter one or more user addresses to delete. Separate multiple addresses with a comma or line break. |
WARNING: When once you delete a user, they cannot be restored. You must add the user. Note that you’re not prompted for confirmation.
You can also delete a user from its User Overview page, by clicking the Delete User button.
When a User Leaves Your Organization:
If a user has left your organization, you have some options other than immediately deleting them from the message security service. Depending upon your company’s policy, you can either:
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Change the user name into an alias owned by a manager. The email can be reviewed. See Add a User Alias for more information. |
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Create a user called “terminations” with the daily message limit set to zero. Then add the former user as an alias to the terminations user. The mail is then bounced, and your former users are grouped in one place. |
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Set a former user’s daily message limit to zero if aliasing former users. Under terminations a user is not necessary. With the message limit set to zero, all that user’s mail is then bounced, without ever reaching your server. |
*In the event a user is not deleted in a timely manner, the user will be removed and a $15 fee will be processed to your account.
