07 Nov 2025 
Support Center » Knowledgebase » How to Set Up a Stratamail Email Account in NEW Outlook for Windows
 How to Set Up a Stratamail Email Account in NEW Outlook for Windows
Article

Step 1: Open Account Setup



  1. Open the new Outlook application

  2. Click File ? Add Account

  3. Select "Advanced setup" or "Let me set up my account manually"

  4. Choose IMAP/POP




Step 2: Enter Your Account Information


FieldValue
Email addressYour full StrataMail address (e.g., yourname@yourdomain.com)
PasswordYour StrataMail password

Click Next or Connect




Step 3: Configure Incoming Mail (IMAP)


SettingValue
IMAP serverservername.mailshelter.com
Port993
Encryption methodSSL/TLS
UsernameFull email address (e.g., yourname@yourdomain.com)



Step 4: Configure Outgoing Mail (SMTP)


SettingValue
SMTP serverservername.mailshelter.com
Port465
Encryption methodSSL/TLS
Require authentication? Yes
UsernameFull email address (same as incoming)
PasswordSame password as incoming



Step 5: Complete Setup



  1. Click Next or Done

  2. Outlook will test the connection

  3. Once successful, your StrataMail folders will begin syncing




? Quick Reference - StrataMail Settings for New Outlook


TypeServerPortSecurityUsername
IMAPservername.mailshelter.com993SSL/TLSFull email address
SMTPservername.mailshelter.com465SSL/TLSFull email address



Important Notes:



  • Authentication: Both incoming and outgoing use the same credentials (full email address + password)

  • Port 465: The new Outlook fully supports SMTP over SSL on port 465 (unlike some older email clients)




Article Details
Article ID: 359
Created On: 29 Oct 2025 8:07 PM

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