07 Nov 2025 
Support Center » Knowledgebase » How to Set Up a Stratamail Email Account in Outlook Classic for Windows
 How to Set Up a Stratamail Email Account in Outlook Classic for Windows
Article

**** You must have Outlook Classic (NOT New Outlook).    ***** 

1. Outlook Classic (Microsoft 365 / Office)

Step 1: Open Outlook

  • Start Outlook (desktop app) — not “new Outlook” or Mail & Calendar.

Step 2: Add New Account

  • Go to File > Add Account.

  • Select Manual setup or additional server types.

  • Choose POP or IMAP.

Step 3: Enter Account Details

FieldValue
Your Name(Customer’s display name)
Email Addressuser@yourdomain.com
Account TypeIMAP
Incoming Mail Serverstratamailxxx.mailshelter.com (replace xxx with your server number)
Outgoing Mail Server (SMTP)stratamailxxx.mailshelter.com
UsernameFull email address
PasswordStratamail password

Step 4: More Settings

  • Go to More Settings > Outgoing Server ? check My outgoing server requires authentication.

  • Go to Advanced:

    • IMAP: 993, SSL

    • SMTP: 465 (SSL) or 587 (TLS)

Step 5: Test and Finish

 

  • Click Next, Outlook will test the connection.

  • If successful, click Finish.



Article Details
Article ID: 356
Created On: 16 Sep 2025 9:07 PM

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