28 Mar 2024 
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 How do I upload my website files?
 If you chose a managed plan that includes FTP access, the website files can be uploaded by using the FTP information emailed to you after we completed your hosting setup. You should use an FTP client to perform this operation.If you chose a managed plan that does not include FTP access, a Webservio engineer will setup your Web site for you. If you have a Do-It-Yourself plan, you can use the Web-based control panel or create FTP access to upload your site files.
 Do your servers support ColdFusion?
 ColdFusion can be added on to your shared Windows hosting account for an extra fee of $5 per month. Please contact support@webservio.net if you would like to use this option.Please note that ColdFusion is no longer supported by Microsoft and Webservio recommends moving to .NET for PHP programming for your Web site.
 Do you support PHP?
 All of our Linux hosting plans support PHP.
 Do you support MySQL?
 Yes. Many of our plans come with MySQL databases included. However, in some of the plans, a one-time setup fee of $25 is charged for setting up the database.
 Do you support active server pages (ASP)?
 Yes, our Windows servers support ASP on selected plans.
 How do I flush my computer's DNS cache?
 This is how to flush the cache in Vista, Windows 7, and Windows 8. 1. Click the Microsoft Vista Start logo in the bottom left corner of the screen 2. Click All Programs 3. Click Accessories 4. RIGHT-click on Command Prompt 5. Select Run As Administrator 6. In the command window type the following and then hit enter: ipconfig /flushdns 7. You will see the following confirmation: Windows IP Configuration Successfully flushed the DNS Resolver CacheFlushing the DNS in Mac OS X is an easy process, but the steps taken will depend on which version of OS X you are running.View the following online articles for more information:http://www.wikihow.com/Flush-DNS#Using_Mac_OS_Xhttps:
 Does Webservio backup my website?
 We routinely perform onsite backups of all servers on a good faith effort. BUT unless your contract includes a managed backup service, any data restores will be subject to hourly engineering rates. In addition, there is no guarantee that a backup will be available for the desired time frame. We recommend downloading a copy of your website after making any changes. Alternately, your account representative can provide you with information regarding our managed backup options.
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