How to Set Up a Stratamail Email Account in NEW Outlook for Windows
Article Details
URL:
https://support.webservio.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=359
Article ID:
359
Created On:
29 Oct 2025 8:07 PM
Answer
Step 1: Open Account Setup
Open the
new Outlook
application
Click
File
?
Add Account
Select
"Advanced setup"
or
"Let me set up my account manually"
Choose
IMAP/POP
Step 2: Enter Your Account Information
Field
Value
Email address
Your full StrataMail address (e.g.,
yourname@yourdomain.com
)
Password
Your StrataMail password
Click
Next
or
Connect
Step 3: Configure Incoming Mail (IMAP)
Setting
Value
IMAP server
servername.mailshelter.com
Port
993
Encryption method
SSL/TLS
Username
Full email address (e.g.,
yourname@yourdomain.com
)
Step 4: Configure Outgoing Mail (SMTP)
Setting
Value
SMTP server
servername.mailshelter.com
Port
465
Encryption method
SSL/TLS
Require authentication
? Yes
Username
Full email address (same as incoming)
Password
Same password as incoming
Step 5: Complete Setup
Click
Next
or
Done
Outlook will test the connection
Once successful, your StrataMail folders will begin syncing
? Quick Reference - StrataMail Settings for New Outlook
Type
Server
Port
Security
Username
IMAP
servername.mailshelter.com
993
SSL/TLS
Full email address
SMTP
servername.mailshelter.com
465
SSL/TLS
Full email address
Important Notes:
Authentication
: Both incoming and outgoing use the same credentials (full email address + password)
Port 465
: The new Outlook fully supports SMTP over SSL on port 465 (unlike some older email clients)