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How to Set Up a Stratamail Email Account in Outlook Classic for Windows

Article Details

URL:	https://support.webservio.net/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=356
Article ID:	356
Created On:	16 Sep 2025 9:07 PM

Answer

You must have Outlook Classic (NOT New Outlook). *

1. Outlook Classic (Microsoft 365 / Office)

Step 1: Open Outlook

Start Outlook (desktop app) — not “new Outlook” or Mail & Calendar.

Step 2: Add New Account

Go to File > Add Account.
Select Manual setup or additional server types.
Choose POP or IMAP.

Step 3: Enter Account Details

Field	Value
Your Name	(Customer’s display name)
Email Address	`user@yourdomain.com`
Account Type	IMAP
Incoming Mail Server	`stratamailxxx.mailshelter.com` (replace `xxx` with your server number)
Outgoing Mail Server (SMTP)	`stratamailxxx.mailshelter.com`
Username	Full email address
Password	Stratamail password

Step 4: More Settings

Go to More Settings > Outgoing Server ? check My outgoing server requires authentication.
Go to Advanced:
- IMAP: 993, SSL
- SMTP: 465 (SSL) or 587 (TLS)

Step 5: Test and Finish

Click Next, Outlook will test the connection.
If successful, click Finish.